THE WORST!!!
Dominique Davis
January 13, 2021
Had been renting a unit here for almost a year. Called Cindy about 2-3 weeks ago letting her know that January would be my last month renting. Closed on our home today only to go to the storage and discover that it was nearly empty! 4 TVs, washer and dryer, tons of clothes and shoes, etc. First thing Cindy addressed was that I didn’t insure it so there was nothing that could be done. No cameras on premises but an on site manager. Sounds suspicious to me! Kept bringing up the fact that someone must’ve gotten a key but how on earth would they have known what unit it was??? I would never recommend this place. Definitely seems like an inside job and they target the units without insurance before they leave.
Reply from Manager on January 14, 2021
Absolute nonsense...Unit was locked the entire duration of lease , and only tenant has possession of the key. Onsite Managers perform a daily lock check to make sure that our tenant's units are secure. We did however contact Gonzales Police department to file a report outlining customers accusations, but tenant refused to file police report. Police determined based on inspection, that there was no forced entry to this unit.
Someone with access to the owners key is the only reasonable conclusion.
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